empathy in research

Toolbox

Dolphins, Volcanoes, and Insights: How an In-school Dance Residency Inspired a Veteran Researcher to Refresh Her Practice

July 3, 2025 0

Even after 20 years in the field, one seasoned moderator found surprising inspiration—not at a conference, but in a fourth-grade dance class. This article beautifully connects the pedagogy of a children’s arts program with powerful lessons for qualitative researchers. It’s a masterclass in how to stay sharp, curious, and ever-evolving in your craft. If you’re serious about continuous improvement—and delivering richer insights for your clients—this is a must-read. […]

Travelwise

Using a Curious Breath to Dismantle Judgment in Any Situation

July 3, 2025 0

Ever silently judged a participant’s odd food choice or offbeat opinion during research? You’re not alone—but learning to dismantle that judgment may be the key to deeper empathy and better insights. This article is a must-read for qualitative researchers and insights managers who want to sharpen their empathy muscle and build stronger connections with participants, even when faced with unexpected or unfamiliar behaviors. Through a blend of self-awareness and practical tools like the “Curious Breath,” the author shows how curiosity—not criticism—is the secret to unlocking richer stories and more impactful research outcomes. It’s a powerful reminder that great insights start with an open mind. […]