Business Matters

The Moderator Reimagined: Lessons from a Season Away

Veteran moderator Judithe Andre draws on her experience as a national board-certified health & well-being coach and wellness studio operator to reimagine what it means to listen. In this reflective, practice-focused article, she explores how motivational interviewing, mindfulness, and behavioral science can strengthen qualitative research. Her integrated approach—what she calls Moderator Methodology—offers a roadmap for researchers seeking to balance presence with precision, empathy with insight, and human care with analytical rigor. […]

Quant Lens

Why AI-Moderated Surveys are a Qualitative Opportunity

Traditional surveys? They’re overdue for reinvention. Data quality is slipping, participants are disengaged, and rigid formats no longer reflect how people actually express themselves today. With qual-infused-quant, we can bring back what was missing all along—empathy, rapport, and human connection. Discover how adding a qualitative dimension can transform quantitative research into something more engaging, enabling, and exploratory. […]

Global

FROM SKIN TO SELF: BEAUTY BEYOND GENDER

Globally, genderless beauty and semiotic design are reshaping the cultural meaning of skincare. Moving beyond traditional gendered marketing, it reveals how emerging visual codes, materials, and color systems invite consumers to express identity with greater fluidity and authenticity. Discover how semiotics, shifting aesthetics, and Gen Z and Gen Alpha are driving a more fluid, expressive, and value-driven beauty landscape. […]

Book Reviews

Revenge of the Tipping Point: Overstories, Superspreaders, and the Rise of Social Engineering

Revenge of the Tipping Point: Overstories, Superspreaders and The Rise of Social Engineering is Malcolm Gladwell’s thought-provoking follow-up to his popular book The Tipping Point: How Little Things Can Make a Big Difference. He’s written this book to explain his theories on social engineering, which is when a seemingly small change is purposefully made by a person or persons in a position of power to influence people’s behavior for a desired social outcome. Such a change is typically non-transparent and involves the design of policies, environments or communications. He contends that we all share responsibility for ensuring that social engineering is not used in a way that is harmful for our democracy. […]