Liz Sanders is an experimental psychologist and a pioneer in generative design research. She is the founder of Make Tools, which leverages participatory human-centered methods for innovation and to address the big challenges we face in today’s world. Liz is also a professor within the Design Department at The Ohio State University. QRCA VIEWS Luminaries Feature Editor Kay Corry Aubrey recently spoke with Liz about her work in a field that she helped to create, related to qualitative research.
Global
Cultural Roots and Modern Resilience: Exploring Chinese Gen Z Consumption Trends
Sami Wong dives deep into the unique qualities shaping the purchasing habits of China’s Generation Z. Unlike their global peers, Chinese Gen Zers balance a strong sense of national pride with modern digital fluency, reshaping the landscape for brands eager to connect. […]
Industry Focus
Expanding Your Business into Pharmaceutical Market Research
Pharmaceutical research is so rewarding—you’re contributing to the greater good of your communities—but it is also a very demanding industry to work in. In this article, we share the rewards, challenges, and scenarios in this field, so that you too might explore expanding your business into the vibrancy of pharma research. […]
Trends
Good Work Matters
Drawing on qualitative interviews with 25 insights professionals across agencies and client organizations, Marco Rovagnati explores what good work looks like in the age of AI. He introduces a clear framework for “intentional cognition,” outlining how thinking can be deliberately distributed between humans and AI without compromising rigor or judgment. Readers will gain practical guidance on where AI adds value in the research process—and where human interpretation, synthesis, and accountability must remain central. Marco also highlights emerging practices that protect deep thinking, strengthen ownership, and prevent the erosion of insight quality in AI-supported workflows. […]
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