Mary Ellen Bates is both the beauty and brains behind Bates Information Services, where she provides strategic business research for business professionals and knowledge workers. Before launching her business in 1991, she worked for many years as a corporate librarian. She never developed the quiet Librarian Voice, however.
Mary Ellen offers strategic business coaching to new and long-time info-entrepreneurs, and is the author of six books, including Building & Running a Successful Research Business (Information Today, 2nd edition, 2010). She is also a frequent keynote speaker. She, her partner, her dogs and (soon) her bees live in the boondocks of Colorado. You can reach her at 303 772 7095 or through her many virtual existences.