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Schools of Thought
A Broken Industry: How Market Research Fails Researchers of Color
By Whitney Dunlap-Fowler, Owner, Touch of Whit, Creative Founder, Insights in Color, Harrison, NJ, whitney@touchofwhit.com […]
Spanish Translations
“Ella” no es un segmento: es una estrategia de crecimiento
LAS MUJERES SON UNA FUERZA ECONÓMICA CUYO PODER ADQUISITIVO E INFLUENCIA SIGUEN CRECIENDO, PERO LA “ELLA” DE HOY NO SE PARECE A LA DE HACE 20 AÑOS. […]
Global
Usability Testing with Corner Store Owners in Pakistan: A How-To (and How-Not-To) Guide
When researching within the fast-and-loose world of corner store owners in Pakistan, Western design principles and User Experience research methodologies often do not apply. Issues such as cramped spaces in stores, cracked phone screens, dialect differences, and a target of technology novices can derail your research. Based on personal experience, Usama Waheed (co-founder at dli5) explains why many traditional UX techniques do not work in these situations and then shares UX methods he has developed to adapt to this market […]